Shipping policy

Thank you for shopping with Metro Lane Plaza. This policy explains how we process and deliver your orders.

Shipping Destination

We currently ship to addresses within the United States and Internationally.

Shipping Method & Costs

Shipping Service: Standard Shipping

Shipping Cost: We proudly offer free shipping on all orders. There are no hidden fees — the price you see at checkout is the price you pay.

Order Processing Time

All orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.

Transit Time

After your order has been processed and shipped, delivery typically takes 6–12 business days.

Total Delivery Time

Estimated delivery time = Processing time + Transit time.
Most customers receive their orders within 7–14 business days.

Shipping Destinations & Timelines

Country Total Shipping Time
United States 7-14 business days
United Kingdom 7-14 business days
Australia 7-14 business days

 

Please note that delivery times are estimates and may vary due to carrier delays, weather, or high shipping volumes.

Tracking Information

Once your order has shipped, you will receive an email with tracking details so you can follow your package.

If you do not receive tracking information, please contact us at support@metrolaneplaza.com.

Incorrect Address

Please make sure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.

Delayed or Lost Packages

If your order is delayed beyond the estimated timeframe, contact us and we will work with the shipping carrier to assist you.

Contact Information

If you have any questions about shipping, please reach out: